AutoTask LiveLink Support for accessing liongard system details from an autotask ticket
candidate for implementing
Jacob
Autotask tickets have a livelinks button for launching URL's using ID's imbedded in autotask configurations.See documentation belowhttps://ww2.autotask.net/help/content/4_Admin/3Automation/AutoformsLiveLinks/LiveLinks/Admin/LIVELINKS.htm
Jacob
I was able to implement this using some PowerShell to set the Liongard Agent ID as a reg Key in Datto RMM. Then use that as a URL param in Autotask.I would suggest reaching out to DattoRMM to get an official "component" published and reach out to Autotask to publish an official LiveLink.I would be happy to share the code I used to accomplish this.