Connectwise Manage | Ticketing in RTF rather than HTML for automation ease of use
reviewed
A
Austin Unger
Name of the partner or prospect and the role(the specific user and email) Josh Archibald jarchibald@wolfconsulting.com
The name of the company Wolf Consulting
Are they a prospect or a partner? Partner
While at roar con the partner mentioned they'd be interested in the ability for us to push more RTF Rich text format directly into the PSA instead of using HTML. This will allow them to use more connectwise workflows by working with RTF easier than HTML format. This will add value by helping speed up and help them 10x and automate their ticketing processes. May even allow CW to be used in more automation by using LG metrics and values