Compudata (Established Prospect) | Ian Snider | ians@compudata.ca | Tech Ops Manager

Primarily it was just missing some boxes such as lack of configurability / mapping to ITGlue (such as printers going to Configuration Items vs. in a network discovery) as well as lack of details we would have expected to see (VMware cluster showing VMs, cores, Ram, but zero information about the hosts themselves with the VMware integration) and not needing some of the bigger features such as config backups. We also found that it didn’t have a lot of information we already have in other monitoring or integrated services we use. We found the information from Liongard being pushed to ITGlue wasn’t organized or setup in a way that integrated into our workflows.

Joe mentioned that we are working on an integration with something that Ntiva built called Contuit. This may be a candidate to re-engage once what is validated further.