Liongard to IT Glue Configurations
candidate for implementing
Merged in a post:
Liongard Integration with ITGlue - auto relate flexible assets created by LG with configurations in ITG
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Dwayne Hall
Natively created Configurations in ITG (created from PSA/RMM integration) have a server name/hostname, IP and MAC address that has integrations from several other tools that layer more information on this configuration object. LG creates its own flexible asset for the same server name, IP & MAC address - so we have hundreds/thousands of configuration objects that are linked to several integrations and we have the same hundreds/thousands of flexible assets but with vastly more automatically updated information - we would like to know if there is a way to automatically relate the flex asset with its corresponding configuration - either on creation or via the integration.
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Anish Ranjan
This would be great becuase it wouls save us from having to create configurations in IT Glue and linking them to the flexible asset. It would be especially nice if this could sync our Fortigate devices as configs in IT Glue and include the expiration dates.
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Richard Delerue
My techs never look at Liongard flexible assets as they are not using the basic ITGlue assets.
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Andre Bangerter
This would be a great feature to have!
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Dean Pirera
There are two camps though both probably agree Liongard is a great tool.Those who have embraced Liongard and worked with the necessity to push Liongard data into IT Glue Flexible Assets.And MSPs like us who have used IT Glue for many years, have spent 100s of hoursd eveloping and refining our existing Fixed Assests (FAs) within IT Glue plus several other integrations (RMMs mainly) puahing data perfectly into our FAs but have avoided signing up with Liongard becuase we face doubling up on information. It's just not simple. Reminds me of VHS and BETA all over again...!I'm not sure the folks at Liongard get where we are coming from. That's the ONLY reason we haven't signed up to LG even though we keep going back and forth thinking about it for the last 2 years (:. If we had this feature we'd sign in a heartbeat.
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Ron Stier
Mike Bohde really answered the question about the pain point. It's a lot of work, and it would need to be kept up. We have Liongard to automate, but linking assets would create a lot of manual work.
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Ian Waters
I've voted just because i want to see switches, ap's, printers, firewalls workstations, servers etc broken out into different sections. Also the unifi integration needs to break out those devices into the above sections. currently it just dumps it into network.
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Adam Randall
I am guessing by this quite old idea that there is still no way to automatically have the assets and the configurations for the exact same device either be overlaid like the RMM does or solve it in some other way.It is no fun seeing a list of 600 configurations knowing that there is only 300 physical devices.
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Steven King
Relational documentation is key - the flexible assets we are populating need to be linked with existing configurations in ITG wherever possible. Most of these assets can be matched with existing configurations based on device name alone. Many script based documentation solutions have this capability.Users/Group level tagging:https://www.cyberdrain.com/documenting-with-powershell-chapter-6-documenting-active-directory-groups/Computer/device level tagging:https://www.cyberdrain.com/documenting-with-powershell-chapter-2-documenting-bitlocker-keys/
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Vaishali Ravi
From an AM feedback session: if we could structure flexible assets as we want and push roar's data into the places we want in it glue how they are already trained, then that would be ideal! we also have equal breakfix customers - there wasn't a standard because for some customers we told them to go to roar's FAs and for others they had to go to manual FAs. Our team consistently said it would be nice if we could pull in Roar's data to IT Glue where we want it (in our own FAssets in your fields).
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