as an IR firm, we install Liongard on a client DC at the beginning of a case. There are many times, when a case is completed, that the client does not want to retain Liongard or any other EDR tools we have deployed. for all the EDR tools, such as Carbon Black, Sentinel One or Huntress, we can remotely remove the agents via the EDR console. Yet for Liongard, that is not possible and we have to wait on the client to get this done.... if it ever gets done.