Name of the partner or prospect and the role(the specific user and email)

Bill Krauss, Applied Tech Solutions inc

The name of the company Applied Tech Solutions

Are they a prospect or a partner? Partner

While at roar con the partner mentioned they are running into limitations with the global agent with the amount of systems they run on it.

They mentioned they'd be okay if this agent had access to either max resources on the server or ability to provide the agent more resources to run more runs concurrently would also be okay

They are using multiple servers and agents but having one larger agent would provide easier management of the devices